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OHQ's records suffice evidence of a fee that is payable unless they are shown to be incorrect. Customer will certainly use its affordable endeavours to inform OHQ of any type of billing disagreement within fourteen (14) days of receipt of an invoice, complying with the procedure described in Section 15. If Consumer disputes an invoice, the billing should continue to be paid on time nonetheless OHQ will certainly credit or refund Customer if it is later on fairly established by OHQ or according to the dispute resolution procedure laid out in Area 15 that the invoice was wrong and the Customer is entitled to a credit history or reimbursement.

Such modifications might include, without limitation, changes for the Membership Charges or Usage Charges for OHQ Paid Providers, changes to the use allocations consisted of in the Prices Plans, and discontinuation of Prices Strategies. (a) Each such revision will certainly work after affordable breakthrough written notification is provided to Customer (as an example, by being posted to the OHQ Site), except that any kind of such revision that impacts a Selected Paid Service will put on Customer beginning at the commencement of a Paid Solution Term starting no much less than thirty (30) days from the date which OHQ provides notification of such modification to Consumer in conformity with Area 16.8.

If Customer does not terminate its use any kind of afflicted Selected Paid Solution before the reliable day of such revision, Consumer will certainly be regarded to have actually concurred to such alteration with regard to such Selected Paid Solution. (b) If a Prices Strategy picked by Client is discontinued, OHQ will supply Consumer with sensible breakthrough notification of no much less than thirty (30) days and Client will be offered the alternative of selecting a new Prices Plan from then-current prices plans provided by OHQ.

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For evasion of uncertainty, this paragraph does not use to adjustments to the Price List, which are addressed in Area 7 (legal virtual receptionist).1. Customer stands for that all info offered by Customer and its customers to OHQ (including, without constraint, all get in touch with details and info pertaining to Customer's Credit history Card) is accurate, updated and complete at the time it is offered to OHQ

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Customer needs to whatsoever times conform with all legislations, policies, criteria and codes relevant in connection with its use of OHQ Offerings and the Customer's supply of its services and product to its callers. Client will not utilize any type of OHQ Offerings to engage in, or to motivate or assist others to participate in, any type of illegal or fraudulent tasks.

If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent, Consumer will incur the appropriate Subscription Cost for the new Paid Service Term (the ""). The reliable date of such termination will certainly be either (i) the Asked For Termination Day, or needs to Customer not state a Requested Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Registration Charges that have been pre-paid will be maintained and the OHQ Offerings offered to Customer up until the last day of the Final Paid Service Term (subject to reinstatement fees under stipulation 10.3(e)) and the extra balance of the Prepaid Usage Credit rating will be kept by OHQ for future usage by Customer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any OHQ Service, OHQ will certainly not be responsible at all for addressing telephone calls, taking or delivering messages, or doing any type of various other tasks about such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ may end Client's Account and Consumer's accessibility to the Account.

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(e) Following termination of any OHQ Solutions, OHQ will have no responsibility to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ may need that Client pay a reinstatement cost of $30 (to cover OHQ's sensible prices in processing the reinstatement) Information collected by OHQ from Client and its callers might be used, revealed and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Web Site ("") and as might be amended once in a while.

The Controller hereby selects the Processor with regard to processing activities taken on throughout the stipulation of receptionist solutions. OHQ and Consumer recognize and concur that the Cpu is subject to the adhering to commitments: The Cpu will follow the pertinent Data Defense Rules and should: (a) just act on the created instructions of the Controller and make certain those acting under their authority do the very same; (b) make sure that people processing the information go through a duty of self-confidence; (c) use its finest efforts to safeguard and protect all individual information from unauthorised or unlawful handling, including (yet not limited to) accidental loss, destruction or damages; (d) make sure that all processing meets the demands of the GDPR and relevant Data Security Legislation; (e) ensure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous authorization of the Controller; inform the Controller of any kind of designated changes worrying Sub-Processors; they implement a composed contract including the same data protection obligations as laid out in these Terms; understand that any failure for the Sub-processor to comply with the Information Defense Regulation, the Cpu continues to be fully responsible to the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in giving subject accessibility and enabling information topics to exercise their legal rights under the Data Defense Regulations.

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The Controller will accomplish appropriate and proper onboarding and due persistance checks for all Processors, with a complete analysis of the compulsory Data Security Law demands. The Controller shall validate that the Processor has ample and recorded processes for data breaches, data retention and information transfers in location. The Controller will get evidence from the Cpu regarding the: (a) verification and reliability of the staff members utilized by the Processor; (b) any certifications, accreditations and plans as referred to in the onboarding process; (c) technological and operational steps utilized in guarding the Personal Data; and (d) treatments in location for allowing data subjects to exercise their legal rights, including (yet not limited to), subject gain access to requests, erasure & rectification procedures and restriction of processing actions.