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OHQ's documents are enough evidence of a cost that is payable unless they are revealed to be incorrect. Customer will utilize its reasonable endeavours to alert OHQ of any type of invoice conflict within fourteen (14) days of invoice of an invoice, adhering to the procedure outlined in Area 15. If Customer conflicts a billing, the invoice should continue to be paid in a timely manner nonetheless OHQ will credit or reimburse Client if it is later on fairly determined by OHQ or pursuant to the conflict resolution procedure described in Area 15 that the billing was wrong and the Customer is entitled to a credit score or reimbursement.

Such modifications might consist of, without restriction, adjustments to the amounts of the Membership Fees or Use Charges for OHQ Paid Solutions, adjustments to the use allocations included in the Rates Strategies, and discontinuation of Pricing Strategies. (a) Each such alteration will take effect after reasonable advancement composed notice is supplied to Client (for instance, by being uploaded to the OHQ Site), other than that any kind of such revision that influences a Selected Paid Solution will relate to Customer starting at the start of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ gives notice of such modification to Customer based on Area 16.8.

If Customer does not end its use of any type of affected Selected Paid Service prior to the efficient day of such modification, Client will certainly be regarded to have agreed to such modification relative to such Selected Paid Service. (b) If a Rates Plan picked by Consumer is ceased, OHQ will certainly give Consumer with affordable advancement notification of no much less than thirty (30) days and Customer will be provided the alternative of selecting a new Rates Strategy from then-current pricing strategies provided by OHQ.

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For avoidance of question, this paragraph does not use to adjustments to the Rate List, which are addressed in Section 7 (medical virtual receptionist).1. Client stands for that all information offered by Customer and its callers to OHQ (consisting of, without constraint, all call information and details pertaining to Consumer's Charge card) is exact, updated and complete at the time it is provided to OHQ

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Consumer needs to in any way times conform with all laws, regulations, criteria and codes suitable about its use of OHQ Offerings and the Client's supply of its services and product to its callers. Client will certainly not make use of any OHQ Offerings to take part in, or to motivate or aid others to participate in, any unlawful or illegal tasks.

If a new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Client will certainly sustain the suitable Registration Charge for the brand-new Paid Service Term (the ""). The reliable date of such termination will certainly be either (i) the Requested Termination Day, or needs to Customer not mention a Requested Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Customer ends pursuant to this Section 10.1(b): (i). The Membership Fees that have been pre-paid will certainly be kept and the OHQ Offerings readily available to Customer till the last day of the Final Paid Service Term (subject to reinstatement costs under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit will be maintained by OHQ for future use by Client if Client chooses to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will certainly not be liable by any means for responding to phone calls, taking or supplying messages, or doing any type of various other tasks in link with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might end Customer's Account and Client's access to the Account.

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(e) Following discontinuation of any kind of OHQ Solutions, OHQ will have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ may call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Information gathered by OHQ from Consumer and its callers may be used, disclosed and shared by OHQ in conformity with OHQ's privacy plan as readily available on the OHQ Website ("") and as may be amended every so often.

The Controller thus designates the Processor with respect to handling activities embarked on throughout the provision of assistant services. OHQ and Customer acknowledge and agree that the Processor goes through the complying with commitments: The Cpu will abide by the relevant Data Defense Laws and need to: (a) just act on the composed directions of the Controller and make sure those acting under their authority do the same; (b) make sure that people refining the information are subject to a task of confidence; (c) use its finest endeavours to guard and protect all personal data from unauthorised or illegal handling, including (yet not restricted to) unintentional loss, damage or damage; (d) ensure that all processing satisfies the requirements of the GDPR and related Information Defense Legislation; (e) ensure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the previous authorization of the Controller; notify the Controller of any intended changes worrying Sub-Processors; they execute a written contract including the very same information protection commitments as established out in these Terms; understand that any failure for the Sub-processor to follow the Information Protection Laws, the Cpu stays completely reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in giving subject access and permitting data based on exercise their rights under the Data Defense Laws.

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The Controller shall accomplish sufficient and proper onboarding and due persistance checks for all Processors, with a full assessment of the necessary Information Security Legislation needs. The Controller shall verify that the Cpu has adequate and recorded procedures for information violations, information retention and data transfers in position. The Controller shall acquire evidence from the Processor regarding the: (a) verification and integrity of the workers used by the Processor; (b) any certifications, certifications and policies as described in the onboarding process; (c) technical and functional actions used in securing the Personal Information; and (d) procedures in position for enabling data based on exercise their rights, including (yet not limited to), subject gain access to requests, erasure & rectification procedures and restriction of handling procedures.